Privacy Policy

Effective Date: 01/08/25

 

Who We Are

This website (www.zalty.eu) is operated by Liubovi Pavlova EOOD, a company registered in Bulgaria. We are the data controller responsible for your personal data under GDPR.

You can contact us at support@zalty.eu.

 

What Data We Collect

When you use our website, place an order, or subscribe to our emails, we may collect:

  • Your name and contact details (email, phone, address)

  • Order information and billing details

  • Device and usage data (via cookies and analytics)

  • Email preferences (e.g. subscription status)

We do not store your credit card information — payments are handled securely by third-party providers (Stripe, PayPal, Apple Pay, etc.).

 

How We Use Your Data

We use your data to:

  • Process your orders and deliver products

  • Manage subscriptions and recurring payments

  • Send order confirmations, updates, or support messages

  • Send marketing emails (if you’ve opted in)

  • Analyze site usage and improve performance

We will never sell your data.

 

Cookies & Tracking

Our site uses cookies and tracking technologies to:

  • Keep items in your cart

  • Remember your preferences

  • Analyze traffic (via Google Analytics)

  • Show relevant ads (e.g., Meta Pixel, Google Ads)

You can manage cookie preferences via your browser or cookie banner settings.

 

Third-Party Services

We share your data only with trusted partners who help us run the business, such as:

  • Payment processors (Stripe, PayPal)

  • Fullfilment Center Partner (Balkan Fulfill)

  • Delivery couriers (for shipping)

  • Email marketing platforms (e.g., Brevo, Klaviyo)

  • Analytics providers (Google Analytics, Facebook Pixel)

They are contractually required to protect your data.

 

Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion (“right to be forgotten”)

  • Withdraw marketing consent at any time

  • File a complaint with the Bulgarian Data Protection Commission

To exercise any of these rights, email us at support@zalty.eu

 

Data Retention

We keep order and account information for as long as required for tax and legal compliance, usually 5–10 years.

Email marketing preferences can be updated or removed at any time via the unsubscribe link.

Data Security

We use SSL encryption, secure servers, and industry-standard data protection to keep your information safe.

 

Updates to This Policy

This policy may be updated from time to time. Last updated: 01/08/25.
Changes will be posted here and, if significant, notified via email.

 

Contact Us

For privacy-related questions, contact:
📧 support@zalty.eu

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